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9 OCTOBER 2024

The State of Feature Management 2024 Puts Release Monitoring Center Stage

Author: Nick Durkin

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The State of Feature Management 2024 Puts Release Monitoring Center Stage

In today's high-stakes race to deliver innovative products without disruptions, the importance of feature management and experimentation has never been more clear. But what strategies are driving success, and which tools are truly moving the needle?

To shed light on these questions, Harness partnered with LeadDev to release The State of Feature Management & Experimentation 2024, an in-depth report revealing the practices behind the top-performing software teams. The report, based on insights from 500 engineering leaders, uncovers one critical element that separates the best from the rest: effective release monitoring.

The Power of Statistical Insight

The survey highlights a striking statistic: 82% of teams excelling in feature management and experimentation can measure system performance and user behavior at the feature level. Meanwhile, only 16% of their peers succeed without this critical capability. This stark contrast underscores a powerful truth — release monitoring is not just helpful; it's essential for identifying issues before they impact users.

The Risks of Flying Blind

Without a robust feature management solution that includes release monitoring, teams risk deploying features without fully understanding their real-world impact. This lack of visibility can allow bugs, performance issues, and broken user experiences to slip through, especially during gradual rollouts. Often, these problems don't surface immediately but cause severe disruptions when features go live. Many leaders mistakenly believe traditional application monitoring tools (APMs) provide enough oversight. However, APMs focus on overall system health and lack the precision to track individual feature impacts — making them inadequate for progressive delivery. The only way to ensure smooth rollouts is with a feature management platform that integrates real-time release monitoring.

The High Cost of DIY Solutions

For companies prioritizing innovation, relying on a DIY feature flagging system often leads to inefficiencies and missed opportunities. Best practices in feature management and experimentation require trusted, purpose-built tools, with release monitoring at their core. A piecemeal approach can't keep up with the speed and complexity of modern software delivery.

Choosing the Right Tools for the Job

When evaluating feature management platforms, it's crucial to look beyond basic functionality. Most platforms demand extensive setup and manual effort to link feature flags with performance data. Only top-tier solutions offer out-of-the-box release monitoring that tracks critical metrics from the moment a flag is created.

Why Monitoring Drives Success

As the industry evolves, release monitoring will become the bedrock of safe, efficient software delivery. Teams that embrace this capability will ensure every feature rollout is a step forward, not a gamble.

About the Author:

Nick Durkin is Field CTO for Harness, the first Software Delivery Platform to use AI to simplify DevOps processes, including CI, CD, Feature Flags, Cloud Costs, Chaos Engineering, and much more. He is responsible for the organization's worldwide field engineering team, post-sales engineering team, and a portion of product. He previously held technical and executive roles at OverOps, DataTorrent, and Zelle (Early Warning), where he ran critical infrastructure for the United States government. He also served as lead architect on the Department of Homeland Security’s Financial Institution – Verifying Identity Credential Service (FIVICS) initiative where he developed several patents for anti-fraud technologies, which are currently in use not only by the federal government but some of the world's largest financial institutions as well. Nick has been recognized for his ability to help multiple early stage companies find market fit, get their first customers, and build a team and strategy for growth and profitability

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